These Terms of Service ("Terms") govern your access to and use of Peak Printz’s website, ordering portals, and services (collectively, the "Services"). By using the Services, you agree to these Terms. If you are using the Services on behalf of a business, you represent that you have authority to bind that business and that the business accepts these Terms.
Quotes & orders. Quotes are estimates and subject to change based on artwork, materials, finishes, quantities, and timeline. Orders are accepted when we send written confirmation.
Artwork & proofs. You are responsible for supplying correct, print‑ready files and instructions. We may provide digital or physical proofs on request. You must review and approve proofs before production. Your approval constitutes acceptance of design, placement, sizing, and spelling.
Color variance. Due to device displays, substrates, inks, and finishes, reasonable color variation can occur. We do not guarantee exact color matching unless expressly stated in writing.
Materials & supplied goods. If you send products to be printed, you are responsible for proper packaging and delivery to our facility. We are not liable for manufacturer defects or shortages in your supplied goods.
Turn times. Production timelines are estimates and may shift due to workload, supply constraints, equipment issues, or approvals. Time is not of the essence unless agreed in a signed writing.
Orders from anywhere; ship-to U.S. only. We accept orders from customers inside or outside the United States. We ship to U.S. addresses only. Non‑U.S. customers must provide a U.S. delivery address or arrange pickup by a carrier or U.S.-based freight forwarder. Billing addresses may be outside the U.S.
Lawful operations only. All orders must comply with applicable federal, state, and local laws and regulations. For cannabis‑sector work, you are responsible for ensuring your products, packaging, and artwork comply with state law (e.g., labeling, health warnings, marketing restrictions). We do not knowingly provide services to unlicensed or unlawful cannabis operations. We may request proof of licensing where applicable and may decline or cancel any order we believe violates law.
No legal advice. We do not provide legal or compliance advice.
Payment. We may require deposits or full prepayment. Invoices are due as stated. Late balances may incur fees or interest as permitted by law.
Processors. Payments are handled by third‑party processors (e.g., Stripe). Additional terms may apply.
Taxes. We provide B2B printing services. Where applicable, you are responsible for any sales/use or other taxes, duties, or fees not expressly included in our price.
Shipping. We ship within the United States only. If you are outside the U.S., you must provide a U.S. delivery address or arrange pickup by your carrier or a U.S.-based freight forwarder. Title and risk of loss pass to you upon carrier pickup at our dock. We do not act as exporter of record, complete customs filings, or arrange international transportation. Inspect shipments promptly and notify the carrier and us of issues within 5 business days.
Custom work. Because our Services are custom, orders are generally non‑cancelable and non‑refundable once materials are procured or production has begun.
Change orders. Any changes after approval may result in additional charges and timeline adjustments.
Shortages/defects. If we make an error, we will, at our option, repair, reprint, or credit the affected portion. Claims must be submitted within 7 business days of delivery.
You retain all rights in your artwork and content ("User Content"). You grant Peak Printz a non‑exclusive, worldwide, royalty‑free license to use, reproduce, modify, and display User Content solely as necessary to provide the Services and for internal quality and training. We will not use your marks, artwork, or finished products in our marketing materials or portfolio without your prior written permission (opt‑in). You represent and warrant that you own or have all rights needed to grant this license and that your User Content does not infringe any third‑party rights or violate law.
You agree not to submit content that is illegal; defamatory; obscene; hateful; promotes self‑harm or violence; or infringes intellectual property, privacy, or publicity rights. You further agree that orders related to regulated industries (including cannabis) must comply with applicable laws and regulations. We may refuse or cancel any order that we believe violates these Terms or applicable law.
Except for User Content, the Services and all related content, trademarks, and materials are owned by Peak Printz or its licensors and are protected by law. These Terms do not grant any licenses except as expressly stated.
By providing your phone number and consenting, you agree to receive recurring automated promotional and transactional texts from Peak Printz. Consent is not a condition of purchase. Message & data rates may apply. Message frequency varies. Reply STOP to cancel, HELP for help. We may use a messaging service provider to deliver messages. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle data. For questions, contact [email protected].
Each party may access the other’s non‑public information. Both parties agree to use such information only to perform under these Terms and to protect it using reasonable care, except where disclosure is required by law. We offer a mutual NDA upon request and will not use your name, logo, or finished work for marketing without your prior written permission (opt‑in).
EXCEPT AS EXPRESSLY STATED, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR‑FREE OPERATION.
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL PEAK PRINTZ BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS/REVENUE; AND (B) OUR TOTAL LIABILITY FOR ANY CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow certain limitations; in that case, the above limits apply to the fullest extent permitted.
You will defend, indemnify, and hold harmless Peak Printz and its affiliates from any claims, damages, and expenses (including reasonable attorneys’ fees) arising out of or related to your User Content, your breach of these Terms, or your violation of law or third‑party rights.
We may suspend or terminate access to the Services at any time for any reason, including violations of these Terms. Upon termination, sections that by their nature should survive (e.g., IP, indemnity, limitations, payment obligations) will survive.
Please read this section carefully. It affects your rights.
Informal resolution. Before filing a claim, the parties will try to resolve the dispute informally within 30 days after written notice.
Binding arbitration. Except for small claims or injunctive relief, any dispute will be resolved by binding arbitration administered by JAMS under its rules. You waive the right to a jury trial.
Class actions. Disputes will be handled only on an individual basis; class, consolidated, or representative actions are not permitted.
Opt‑out. You may opt out of this arbitration agreement by sending written notice to [email protected] within 30 days of first accepting these Terms.
Venue & governing law. These Terms are governed by the laws of the State of California, without regard to conflicts of law, and the seat of arbitration is Sacramento County, California.
We may update these Terms from time to time. The Effective Date above reflects the latest version. Continued use of the Services after changes constitutes acceptance of the updated Terms.
Independent contractors. The parties are independent contractors.
Assignment. You may not assign these Terms without our prior written consent.
Severability. If any provision is unenforceable, the remainder remains in effect.
Entire agreement. These Terms (and any order form/statement of work) are the entire agreement regarding the Services.
Notices. Send legal notices to [email protected] and: Peak Printz, [Mailing Address], Placerville, CA [ZIP].
Questions about these Terms? Email [email protected] or [email protected].
© Peak Printz. All rights reserved.